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Expedia: A marked increase in effective collaboration

Key takeaways

Retention icon

An increase in
effective collaboration

Innovation icon

Sharper awareness of 
strengths on each team

Agility icon

Stronger connection
to corporate objectives

Agility icon

Positive behavioural
change in the workplace

About Expedia

Expedia Group is a global leader in powering travel for everyone through its global platform, and driven by the core belief that travel is a force for good.

Expedia
Opening quote

The interesting thing about using [Insights] is that we’re creating systems that, by design, help teams be more agile and adaptive. We’re creating a process, rather than hoping it will simply happen naturally.”

– Learning Architect and Behaviour Scientist at Expedia Group



"The Insights tool and the Insights Discovery session are a fundamental building block to team effectiveness that create better awareness for the individual and highlight where behaviours may need to flex in order to drive success as a team.”

– Strategy & Planning Director, Expedia Group

Closing quote

Background and objectives

Expedia’s workforce of 20k+ people across 50 countries provides industry-leading solutions and facilitates memorable experiences for travellers. Expedia Group’s three flagship consumer brands include: Expedia®, Hotels.com®, and Vrbo®.

The Expedia Group worked with Insights to develop a system to activate high-performing teams and to enhance collaboration, connectivity and community at the global level.


Our strategic solution

Working with Expedia Group’s accredited Insights Discovery practitioners, Insights and Expedia Group co-created a series of two-hour bespoke team effectiveness experiences combining attributes of Insights Discovery, Insights Team Effectiveness and Insights Leadership Effectiveness programmes.

A key consideration was aligning with Expedia’s unique corporate culture to map team strengths, empower resilience and increase the emotional intelligence within each team.


Impact on behaviour

A shared language, the Insights language of colour energies, is a unifying force that empowers effective communication and fosters cohesion across teams and countries. The results include:

Green check icon

An increase in effective collaboration

Green check icon

Sharper awareness of strengths on each team

Green check icon

Stronger connection to corporate objectives

Green check icon

Positive behavioural change in the workplace

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