Aircall earns a 100% employee satisfaction rate with Insight Discovery

Background and objectives

Aircall, a French unicorn with $100M+ in annual revenue, had grown rapidly across eight global hubs and with employees representing over 40 nationalities.

Committed to agility, diversity and belonging, the company wanted to strengthen collaboration and leadership in its multigenerational and multicultural hybrid-working environment.

The goal was to build a common language to unlock communication, foster teamwork and empower managers and employees alike to be successful.

Our strategic solution

First Aircall accredited eight human resources managers in the Insights Discovery system to be in-house facilitators.

These facilitators launched the programme at a company-wide seminar in Spain, bringing its global workforce together for the first time since 2020.

The management team was introduced to the Insights approach as part of a renewed focus on communication and collaboration. They explored the Insights colour model to understand themselves and their teams better.

Aircall integrated Insights into its onboarding process for new talent, allowing all managers to experience an Insights Discovery profile.

Today, Aircall’s certified coaches run regular workshops and support team development using Insights Discovery and the Insight suite of programmes.

Impact on behaviour

A shared language, the Insights language of colour energies, is a unifying force that empowers effective communication and fosters cohesion across teams and countries. The results include:

100% satisfaction rate of the 475 employees supported by Insights

Increased agility

Better communication