Global Coverage

Visit this country's website View our global coverage

Americas

Asia / Pacific

Middle East / Africa

Argenta builds inclusion and agility with Insights Discovery

Back to case studies

Key takeaways

Improved communication

Effective leadership

Better team dynamics

Greater inclusion

About Argenta

Argenta is a Belgian banking and insurance group that also operates in the Netherlands and Luxembourg. Their mission is to help people live financially healthy lives in a simple, honest and convenient way. As a bank that caters to families and private individuals, Argenta is focused on simplicity and long-term relationships with its client family.

At Argenta, all trainee office managers complete the Insights Discovery workshop. I did it in 2020 and found the training helpful, especially as it was my first time working in a leadership role.

This experience forced me to confront how I actually show up in a team setting, not how I assume I do. It highlighted gaps in my communication and made it clear where I needed to be more deliberate in how I lead and interact with others.

–Office manager, Argenta

Background and objectives

Since opening its doors in 1956, Argenta has made learning a key part of its culture.

Employees enjoy a wide array of learning opportunities and are required to actively pursue their own development. Part of employee success is demonstrating a commitment to professional development, even for those employees who are already highly productive.

In fact, employees must work on their development to receive positive performance reviews, which is why Argenta decided to work with Insights.

Our strategic solution

The Insights Discovery workshop draws strong interest across Argenta. Some employees attend through structured programmes, others link it to specific development goals, and some join after hearing about it from colleagues.

Employees and managers define development paths together, with a clear focus on relevance and future value. Argenta expects people to assess their capability in four key skills for the future and identify where they fall short.

Training programmes aren’t limited to individuals. Argenta also expects teams take a proactive role in identifying learning opportunities. Once a year, each team gets the chance to do a training course, and Insights Team Effectiveness being a popular option.

Impact on behaviour

Insights at Argenta drives behavioural change based on awareness.

Employees learn how their style affects communication and adjust it in real interactions, which reduces friction and improves collaboration.

It sharpens leadership by illuminating personal preferences and blind spots, allowing managers to lead more deliberately and handle pressure more effectively. At the team level, Insights creates a shared language that makes team dynamics visible and easier to address.

It also strengthens inclusion by pushing people to understand and adapt to different working styles. Because Argenta embeds Insights into development and team routines, the impact lasts well beyond the workshop, successfully future-proofing Argenta and its employees.