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How Specsavers' teams use Insights to build harmony and cohesion

Key takeaways

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Improved collaboration
among remote teams

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Greater harmony and
understanding within teams

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Enhanced communication

About Specsavers

For 40 years, Specsavers has provided the best value optometry, audiology and other healthcare services for customers.

Specsavers
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The ability to understand and engage in conversations using the language of colour has been instrumental in helping us navigate conflicts and issues with a heightened level of respect for one another. As a result, our team collaboration and performance have experienced significant improvements

– Head of Data & Business Intelligence, Specsavers

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Background and objectives

Operating in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Australia, New Zealand and Canada, Specsavers employs over 41,000 people across 2,800+ stores and businesses, as well as in support offices and throughout the supply chain.

The objective of Specsavers’ work with Insights was to improve effective communication and collaboration, and to leverage the diversity of its people throughout Northern Europe.


Our strategic solution

First Specsavers accredited a large team of in-house Insights facilitators to implement the language of colour energies across all departments in Northern Europe.
This team was instrumental in rolling out the Insights Discovery Personal Profile and workshops with an eye to transforming team dynamics and fostering collaboration.

Insights Discovery provided a common language for diverse teams to communicate effectively and appreciate individual differences.


Impact on behaviour

This approach to leveraging Insights Discovery paved the way for enhanced performance and overall team effectiveness.

Adopting the common language of colour energies helped Specsavers recognise team differences, value them as a strength, and use them to create an excellent workforce dynamic.

The measurable impact of Insights Discovery and the language of colour energies at Specsavers included:

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Improved collaboration in remote teams

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Greater harmony and understanding within teams

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Enhanced communication

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