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Nzime protects culture while scaling with Insights Leadership Effectiveness

Key takeaways

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Increased engagement

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Inspired leadership

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Expanded revenue

About Nzime

Nzime is a digital consultancy for ambitious brands at turning points. For 25 years, they’ve helped teams embrace change, simplify the complex and build digital experiences that connect and perform.

Expedia
Opening quote

"Insights Discovery gave us an effective language we could integrate into our client relationships to understand them better. Suddenly we were able to walk into a room at the board level and immediately get a feel for the client’s leading colour energy and adapt how we approached the meeting to suit their communication style."



"As an agency, our lifeblood as a business is our relationships with clients. And those clients come in all different shapes, sizes and approaches. We started recognising our clients’ colour energy combinations, and it opened up new possibilities around how we talk to them "



Closing quote

Background and objectives

In 2019, Nzime had just launched a new five-year plan for growth.

But with the advent of lockdown and the sudden demand for digital services, they were forced to hire, scale and revamp operations – tasks that usually take years - in a matter of months.

Nzime had to find a way to scale rapidly without losing its culture and people or commoditising its specialised services.


Our strategic solution

Working with Insights partner 3W Growth, Nzime’s leadership team became the first group to collectively experience the power of an Insights Discovery workshop and The Discovering Leadership Effectiveness programme.

Momentum grew as each team went through Insights Discovery. Development and creative personnel experienced Insights Discovery and Discovering Team Effectiveness, and the account management team also experienced the Discovering Sales Effectiveness programme.


Impact on behaviour

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Increased engagement

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Inspired leadership

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Expanded revenue


Nzime experienced an increase in engagement, sales and inspired leadership.

It changed how teams collaborated, dissolved communication barriers between functions, and fostered psychological safety so employees could approach development courageously and with a growth mindset.

With an inspired board at its helm and an innovative team steering the journey, Nzime is well-situated to continue along this path of growth, creativity and positive disruption well into the future. The results include:

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