Need

Xerox identified the need for a personal development programme to help address the need for greater awareness of interpersonal and communication styles.

Solution

Insight Discovery was selected by Xerox to underpin their learning and development initiative. A fully integrated solution combining Insights’ tools and services – the Discovery Personal Profile, Discovery Explorer, Discovery Compass Learning Library, facilitation and one-to-one coaching – was rolled out to support personal and professional development across a number of functions.

Results

The Insights methodology provided a universal language that has strengthened Xerox's development efforts through a number of cross-functional applications, including management, leadership, teamwork, sales and service development, as well as helping to shape the organisational culture.

The customisation features of Insights’ portfolio presented Xerox with solutions that have made Insights methodologies an integral part of many internal learning and development programmes.

“Insights has provided Xerox with many practical tools to enhance the quality of our interactions, communication, teamwork and performance overall. Employees, managers and leaders at all levels have taken quickly to the Insights methodology and have appreciated the information as a means to better understand themselves, and others. Because of its positive impact, Insights has spread quickly throughout our organisation."

Tina Tremblay
CHRP, Director, Talent Management
Xerox Canada Ltd.