Need

The City of Richmond (British Columbia) governing body faced the challenge of developing its leaders and putting in place a succession-planning and leadership development programme which embraced their eight core competencies for leaders.

Solution

An 18-month programme of continuous modular learning was implemented, aligning the Insights Transformational Leadership model with the City of Richmond’s eight leadership competencies.

Modules included a blend of Insights products and services: profiles, diagnostics, workshops, one-to-one coaching, online learning modules and an assortment of job aids.

At the beginning of the programme, all participants received an Insights Discovery Personal Profile, the Insights Discovery Transformational Leadership Profile and the Insights Navigator Transformational Leadership Profile.

Results

Since experiencing the programme, the City’s governing body has successfully realised their organisational objective of developing its leaders and implementing a succession-planning programme.