Doug Upchurch

Head of Community Development

Doug is currently the Head of Community Development. This learning and development team focuses on developing both our internal and external community’s knowledge, skills and abilities so that we can realise our strategy. Whether the focus is on helping to launch new products internally or ensuring our Insights Discovery Accredited Practitioners around the world have the skills they need to be effective facilitators, this team provides valuable resources to help the Insights Community be effective

Doug joined Insights in 1999 when he started the first US office in Austin, TX. In 2003, he became CEO for North America looking after the US and Canada Regional Office Support. Following a reorganisation in 2005, Doug and Andy created the new role of Community Development and Doug began his current role.

Known as a passionate and interactive facilitator and speaker, Doug focuses on helping leaders and teams increase their effectiveness through self-discovery, authenticity, adapting and connecting.

Doug is a Past-President for the Austin Chapter of ASTD. He is a Synchronicity Leader with Perfect Customers Unlimited and wrote a chapter in the book Attracting Perfect Customers by Jan Brogniez and Stacey Hall. He was also featured in Lance Secretan’s book Inspirational Leadership.

Prior to joining Insights, Doug spent 10 years in the IT training industry including two years as the Executive Director of the IT Training Association, (ITTA). As a result of this experience, Doug is often called upon to manage IT projects for Insights.

Doug continues to speak extensively at conferences around the world. His presentations are filled with humour and interaction and yet they are designed to help each person in the audience see how the information connects with them on a personal level. His core values are authenticity and passion and he believes that there is a need for more of both in corporate leadership today. His presentations are examples of his strongly-held beliefs that a new vision of leadership is developing within organisations everywhere.

Doug currently resides in Austin, Texas, with his partner and their three toy fox terriers. He loves good food, good music and Apple anything – computers, not the fruit.